Privacy notice

Last Updated: July 2026

At Goodnessline ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, https://goodnessline.in.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit or place an order on Goodnessline, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address
  • PIN Code
  • Payment Information (processed securely through our payment partners)

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Delivery preferences

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Process refunds and returns.
  • Improve our products and services.
  • Personalize your shopping experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal obligations.

We may also send promotional emails or offers if you have opted to receive marketing communications. You can unsubscribe at any time.

Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze website traffic.
  • Enhance your shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We value your privacy and do not sell or rent your personal information to third parties.

We may share your information only with trusted service providers necessary to operate our business, including:

  • Shipping and courier partners
  • Payment gateway providers
  • Technology and hosting providers
  • Government authorities when required by law

These partners receive only the information necessary to perform their services.

Data Security

We take appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Alteration
  • Disclosure

While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal and tax obligations.
  • Resolve disputes and enforce our policies.

Your Rights

You may request to:

  • Access your personal information.
  • Update or correct your information.
  • Delete your account or personal data (subject to applicable legal requirements).
  • Opt out of promotional communications.

To make any such request, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is intended for general users. We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Goodnessline Customer Support

Email: support@goodnessline.in

Website: https://goodnessline.in

We will make every effort to respond to your inquiry as soon as possible.